Success story

Robust, stable and scalable infrastructure to provide
 response to all centers nationwide.

 

About Automás

 Automás It is distinguished by its commitment to legality and customer satisfaction. The company has positioned itself as one of the most important CDAs in the country.

 

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How did uCloud help Automas?

What were the challenges and what actions were taken to ensure good results.

Challenges

  • Adapt platform to company growth Centralizing information and seeking to be at the forefront.
  • Virtualize Tasks in Times of Need The pandemic would drive a digital evolution necessary to continue working.
  • Update and optimize vehicle inspection 
  • Prevent further system crashes

Implementation

A comprehensive solution was implemented, encompassing platform security and deployment automation. A robust infrastructure was established for managing and processing large volumes of data, as well as the development of custom applications to optimize operations. In addition, intelligent features were integrated for customer interaction, and advanced artificial intelligence models were applied to automate key processes.

Results

  • Greater platform availability: Increase from 80% to 98%.
  • Fewer app crashes: From 2-3 daily to specific situations.
  • Faster yard inspection: Reducing time on a 30%.
  • Improved recovery: RTO/RPO decreased from 24 to a maximum of 8 hours.

Notable benefits after implementation:

Total Operational Reliability

High availability and reliability throughout the process

Total Operational Reliability

GCP's infrastructure enabled increased platform availability, resulting in greater customer and employee confidence by enabling critical processes to run uninterruptedly.

Smart Cost Management

Infrastructure optimized and controlled from a single location

Smart Cost Management

With GCP, infrastructure costs were centralized, allowing for scaling based on actual demand and maintaining precise control of the company's technology budget.

Frictionless Deployments

Stable production and no operational impact

Frictionless Deployments

Automation and resilience significantly reduced the risks associated with deploying new features, ensuring continuity for both users and the technical team.

Safe and Transparent Processes

Traceability and permits in daily execution

Safe and Transparent Processes

Process traceability and permission management were improved, providing greater security and control to the internal team over operations and the handling of sensitive information.

Agile and Scalable Innovation

Rapid validation of new ideas with AI

Agile and Scalable Innovation

The company was able to test new features, including artificial intelligence components, with flexibility and agility, accelerating their adoption with low operational risk.

Improved Business Continuity

Resilience to failures with optimal recovery times

Improved Business Continuity

Thanks to cloud solutions, business continuity plans were optimized, improving recovery times (RTO/RPO) in the event of failures or disasters, ensuring uninterrupted operations.

Technology used

  • Cloud Build
  • Bigquery
  • Composer
  • Data fusion
  • Dataplex
  • CloudSQL
  • Alloydb
  • Cloud Run
  • Compute Engine
  • Dialogflow 
  • Document AI
  • Storage
  • Vertex AI
  • Neural network models
" Being able to say today that I need a date and I'll have it in 10 minutes, whether they send me a summary in an email or a table, for me, who is addicted to seeing numbers, it was The most important thing about this transformation "
Omar Andres Rojas Muñoz
Marketing and Digital Channels Manager